Operations Supervisor - Southeast Distribution Center


Fort Payne, Alabama

Job Summary:

Supervisor, DC Operations is responsible for managing, controlling, and monitoring processes and work flows at the company s distribution site. He/she manages and trains staff engaged in receiving, stocking, processing or shipping; prepares reports, summaries, and analysis on operations and communicates with appropriate management.


Key Accountabilities:

  • Manage and plan for the physical receipt, processing, storage and shipment of delivered materials into and out of the distribution center;
  • Prepare staffing plans during peak and off peak times to maintain consistent work flow for all associates in a productive manner;
  • Motivate associates to ensure that predetermined productivity, cost, and quality standards are achieved or exceeded;
  • Ensure good housekeeping and safe working conditions in the facility;
  • Recommend new or improved methods, techniques and procedures for processing inventory more efficiently;
  • Train new or newly assigned associates in the proper methods and standard operating procedures of a job function;
  • Conduct associate performance observations and provide clear and concise feedback to associates;
  • Complete performance evaluations of distribution center personnel;
  • Establish and maintain good rapport throughout the department;
  • Develop Area Operations Coordinator to be able to train hourly associates
  • Effectively and consistently manage performance of hourly associates
  • Communicate daily plans to team
  • Designate appropriate labor throughout the department and monitor performance to goal

Education and Requirements:

  • Five to seven years of experience in distribution operations or an equivalent combination of training and supervisory experience necessary.
  • Must have knowledge of distribution and inventory control methods and procedures, and the ability to apply such knowledge to practical situations.
  • Knowledge of safety and security measures and the ability to apply them in a distribution center situation vital.
  • Must be well-organized, detail-oriented, and familiar with record-keeping systems.
  • Computer experience a major requirement. Knowledge of PkMS a plus.
  • In depth knowledge of distribution center procedures and safe processing methods.
  • Must be detail-oriented with strong mathematical and written abilities.
  • Ability to communicate effectively to department teams, cross-functional partners and upper management.
  • Strong planning skills with the ability to adapt to a rapidly changing environment

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