Company Name:
The Children's Place
The QA Manager evaluates, updates, and implements policies and standards to ensure that TCP products meet statutory and regulatory requirements, essential product safety requirements, and all TCP quality requirements. Also oversees and coordinates quality assurance activities with cross-functional teams to resolve production problems, maximize product reliability, and provide excellent value to the customer.
Establish short-term and long-term quality strategies and KPI's. Develop reporting to validate/measure performance.
Coordinate training efforts for both Global and DC QA teams.
Establish, document, communicate, and enforce Brand quality expectations
QA alignment with retail and distribution operations.
Provide technical and process support and expertise to cross-functional teams via product reviews.
Coach and develop QA support staff by providing the appropriate exposure, technical training, and growth opportunities.
Coordinate with overseas QA teams to identify/rectify repeating vendor performance issues through communication and education.
Serve as primary point of contact for all QA inspections
Resolves QA issues for HQ and Vendors
Preferred B.A., B.S., or Graduate Degree in related discipline (clothing and textiles or engineering)
7-10 years job experience in related field
Managerial experience in related field
2-3 years experience in retail merchandise operations support (DC)
Knowledge of statistical sampling plans and their appropriate applications
Strong troubleshooting and root cause analysis capabilities
Ability to communicate with, influence and gain support from cross-functional teams.
Ability to identify opportunities for cost reduction, quality improvement, and overall process optimization
Knowledge of construction methods and alternatives and familiarity with machines required to achieve them for both knit and woven product categories
Understanding of basic distribution and supply chain operations and processes
Ability to set clear directions and expectations for direct reports
Ability to quickly follow up and coach teams for improvement when expectations are not being met
Date: 2014-06-05
Country: US
State: AL
City: Fort Payne
Postal Code: 35968

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